Daily Parking: Booking Reservations

Everything you need to know about daily parking and reserving with Icon. Can’t find the answer you’re looking for? Please contact our friendly team.

How do I find a garage?

Enter the address, landmark, cross streets or neighborhood you’re looking to park near into our app or on the website and press the SEARCH button. Available locations near where you’re going will populate on the search page. Make sure you adjust the dates and times you’re looking for so that you’re reserving the correct times for the reservation.

What do the prices shown on the map mean?

Our IconGO app and website sets the default search time to 2 hours. The rates listed in the orange search bubbles reflect the price you would pay for the duration selected. These rates are only valid if you reserve online. For a proper rate estimate, update your search by adjusting the dates and times, and you will be able to compare the cost of parking at various Icon or Quik Park locations.

Do I have to reserve online to get this rate?

Generally, yes. Most of the online rates for our facilities represent discounts to our drive-up rates (the rates posted inside the garage). In addition, our online rates will never be higher than drive-up rates posted at facilities.

Is the price listed for my whole stay?

Yes! As long as you have the correct times and dates in your search field, the price for the entire time you requested will show up on the search page. Unless otherwise stated, you can enter any time after the start time of a reservation and exit any time before the end time for the price of your reservation. All daily parking reservations only permit one entry and exit per transaction.

How do I adjust the times when searching?

To change the times or dates on the website or IconGO app, simply click on the time or date you want to change, and a drop-down menu will appear. In the IconGO app, a section will appear at the top of the app screen that will allow you to make adjustments. Make your selections and then click search again to ensure the correct rates pop up on the map for the times you selected.

Do I have to select the exact entry and exit times when I make a reservation?

It is recommended that you select the exact entry and exit times when making a reservation to avoid being charged an additional fee at the garage. Any time spent parked outside of your reservation is subject to an additional charge.

Are there additional fees I should know about?

All taxes and fees are included in the price that you see on the app or website! However, a surcharge of up to $15 per 24 hour period will be collected at the location if your vehicle is determined to be an oversized vehicle. This is payable at the garage directly and is assessed on-site by the valet attendant. The general rule that determines if a vehicle is oversize requires the vehicle to be 181 inches in length or longer or 65 inches in height or higher. To find out more visit https://iconparking.com/resources/oversized-vehicle-parking-considered-oversized/. Lastly, we never include tips in our reservations. We want this to be at the discretion of the customer based on your experience at the facility.

Am I charged at the time of booking or when the reservation starts/ends?

When making a reservation, your card is charged when you press BOOK IT on the website or PAY on the IconGO app, not when the reservation starts or ends.

What is an oversized vehicle?

Almost all Icon and Quik Park facilities charge up to $15 fee per 24 hour period for oversized vehicles. This fee is assessed by the on-site staff and paid upon departure from the garage. The general rule that determines if a vehicle is oversize requires the vehicle to be 181 inches in length or longer or 65 inches in height or higher. Accessories added to a vehicle, such as a bike rack or roof storage container, can also increase the general size of the vehicle and place it into the oversize category.

To find out if your vehicle make and model combination is considered oversized visit https://iconparking.com/know-before-you-go/.

Note that due to zoning and configuration, some facilities do not accept oversized vehicles at all. If you have any questions, please call the facility directly beforehand. Facility phone numbers are provided on reservation confirmation emails and on the website and IconGO app as you select a facility on the search screen.

Are parking spots guaranteed?

All customers with prepaid reservations are guaranteed a spot at the facility they have purchased the reservation for during the date and time on the reservation.

Can I make multiple reservations?

Definitely! After you make a reservation, you can return to the search page, where you can search and make as many future reservations as you’d like. Note that you will receive individual confirmations for each reservation made. If you are a registered user and the reservation was made while logged in, your reservations will appear separately under MY RESERVATIONS on the website or MY TRIPS on the IconGO app in the UPCOMING section. Lastly, please note that reservations cannot be combined, and only one reservation can be used per parking stay.

Why isn’t my normal garage showing up when I search?

If your normal garage is not showing up when you search on the website or IconGO app, it is likely that we do not offer parking at the facility during the times you have selected, or we are no longer operating that specific facility. While many of our facilities are open 24/7, some have different operating hours. Try selecting another facility nearby or searching for different parking times. Note that the operating hours of all Icon and Quik Park facilities are listed on the facility preview information provided when you search for parking online.

Can I park overnight?

Absolutely! When searching, change the dates/times to the overnight period during which you plan on parking. All garages that allow overnight parking will show up, and you can book right from our website or IconGO app.

Is the facility valet or self-park?

With the exception of several facilities in Queens, nearly all Icon and Quik Park garages are valet locations. Once you drive up to the facility, our valet attendants will greet you and guide you through the process of leaving your car. You Find It, You Book It, and We Park It!

Do you offer electric vehicle (EV) charging?

Yes! Over 65 of Icon and Quik Park facilities have chargers installed for customer use. We partnered with Beam Charging and Car Charging, Inc. to provide valet operated car charging stations in a number of our locations. These partnerships enable our customers with single-card access to the entire network of ChargePoint charging stations located in NYC.

Note that charging fees are not included in the reservation price and must be charged separately on-site at the time of parking. Please call the facility directly to ask about the charging fees. Facility phone numbers are provided on reservation confirmation emails and on the website and iconGO app as you select a facility on the search screen.

Do I have to download the IconGO app or create an online account?

No. You can purchase reservations through our website or app as a guest each time. All we’ll need from you when you book is an email address, so we can send your reservation confirmation and your credit card information for prepayment. However, creating an account on our website or downloading the IconGO app brings many benefits exclusive to registered users. These are not available to guest users.
The exclusive benefits include:

  • Mobile self-check-in and check-out once in the garage on the app (IconGO app only)
  • Manage trips – View past and upcoming trips. Save and View/Forward/Print receipt of past trips
  • Save reservations for upcoming trips
  • Manage payment options – Save Credit Cards for quick payments
  • Refer a friend and earn parking credits (IconGO app only)
  • Accumulate and use parking credits for future parking
  • Create a list of favorite garages and perform quick booking (IconGO app only)
  • Find Where I Parked (IconGO app only)
  • Manage Vehicle – Can save vehicle details (IconGo app only)
  • Get notified about promotions and deals in future

It definitely pays to be a registered user!

Can I pre-book a spot over the phone?

No. All advance purchases must be made online or through the IconGO app.

How far in advance can I reserve parking?

You can reserve anywhere from minutes in advance, to 90 days in advance; you just need to purchase a reservation before you enter the garage. Please reserve at least 15 minutes before you arrive, as some locations have equipment that can take up to 15 minutes to process a reservation.

Do I need to print out my reservation prior to my parking trip?

No! Our facilities are paper-free. While you are welcome to bring a printed copy of your reservation with you to our facility, you are not required to do so. This will not apply to IconGO app customers using the mobile check-in and check-out feature, which will enable you to check-in and out directly on your phone (in the app). The IconGO app will prompt you to show your pre-paid mobile reservation receipt marked “PAID” to the parking attendant prior to leaving the facility. You must show the receipt on your screen to the parking attendant before departing.

Can I make a reservation for a bicycle or motorcycle?

No. Prepaid reservations are for motor vehicles only. Please note that not all facilities accept bicycles or motorcycles. Please refer to the actual location to confirm parking availability. Facility phone numbers are located on the website and IconGO app as you select a facility on the search screen.