NYC Preferred Customer Program FAQs

Help CenterFAQs – Preferred Customer Program

Help Desk

Preferred Customer Program

Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.

The Preferred Customer Program is being replaced with Icon Rewards in 2020. Please register for Icon Rewards to receive instant discounts on hourly and daily parking. If you are currently an active member of the Preferred Customer Program, your discount will be carried over to Icon Rewards. Go to Icon Rewards to complete the easy sign up process.

How can we help?

Preferred Customer Program

What if I lost my card?

I forgot to take my card to the garage but know my card number, can I still get the discount?

Can I pay by cash when I use the card?

Can I use the card at any Icon or Quik Park garage?

When does the card expire?

Can I get more than one card?

Can I change the date Autopay will charge my credit card/bank account?

What is the Preferred Customer Club?

How do I apply to become a member of the Preferred Customer Club?