What is Icon’s cancellation policy?

All prepaid reservations can be canceled for a full refund at any time prior to the arrival time indicated on the reservation.

How Does It Work?

To cancel your reservation, simply click on the CANCEL RESERVATION button located at the top of your email confirmation. In addition, if you made the reservation while logged into your account on the website or through the IconGO app, it can be canceled there as well.

Note that no refunds will be issued for unused reservations not canceled prior to the arrival time.

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How Does It Work?

Why You Need to Consider Using Icon’s Guaranteed Parking Services in NYC

Statistics from the Bureau of Transportation shows that private vehicles remain one of the best commuter choices in the U.S. Over 66% of Americans prefer to commute to work in their cars, citing convenience as a critical factor in the decision. However, the increased motorized trips eventually lead to parking nightmares.

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How Does It Work?

How do I make an online payment?

You can make a payment through your online account on the website, iconparking.com.

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How Does It Work?

How do I enroll in Autopay?

To set up automatic payments, click on LOGIN/SIGN UP near the top-right corner of the Icon home page

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How Does It Work?

How do I request for my vehicle to be ready for pickup?

This feature is currently only available through the Icon Go mobile app. To request your vehicle for pickup through the app:

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How Does It Work?

How Employee Parking Plans Can Benefit You

Parking problems, like congestion or a lack of accessible parking, have the potential to stir up a great deal of tension. Tenants, employees, customers, and tourists vie for available parking in New York City on a day-to-day basis.

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How Does It Work?

The Best Way to Park Your Vehicle in NYC

New York City is not just the biggest city in the nation but the most popular. For example, according to the City Guide NY, the city had 6.5 million tourists in the 2022 season alone. As a result, finding Times Square parking might as well be a myth or legend. That said, we have several tips you can use when trying to find the best place to park in this sprawling and amazing city.

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